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FAQ


Please read the following Terms And Conditions and accept before applying for any course

1. Trainees are required to bring along any of the following original/photocopy documents to be allowed to attend the course.
(a) IPA with Passport
(b) Work Permit / S Pass / Employment Pass
(c) NRIC / Passport
2. Upon registration, please ensure participant attend the class. Full course fee will be imposed if participant/s does not attend the class without prior notice. There will be STRICTLY no refund.
3. Participants are reminded to be in class on time. Latecomers are STRICTLY NOT ALLOWED into the class.
4.If a trainee does not understand the language in which the course is conducted, he/she will not be allowed to attend the course strictly. Course fee is still applicable as this is considered as last minute cancellation. Kindly register the trainees only for the language which they understand.
5. Results will not be uploaded to MOM website, if the trainee is registered for the course with the passport number. Once you have the trainee's work permit number from MOM, please provide it to us so that we can upload the result to MOM website.
6. A written request should be made, for all the requests for cancellation of course, change of course date/participant/course language/course.  An administrative fee of $30 or 10% of course fee, whichever is higher, is applicable for such requests..
7. Any refund requests for the payments made by eNETS/ Nets/ Credit Card will attract additional 5% administrative fee.
8. AKC reserves the rights to cancel or postpone the course within a short notice period due to unforeseen circumstances. Full course fee is refundable.
9. Certificate of completion and/or Safety Card will be issued to participants who fulfill the following conditions:
(a) Fulfill course attendance requirements.
(b) Passed the theory examination and/or practical examination requirement laid down by the respective authority.
(c) Course fee is fully paid.
(d) For Company registered courses, participants are allowed to pay and collect their cert/card with additional fees, if company do not wish to pay the course fee.
10. Absent due to medical or compassionate grounds, participants are to inform us in writing latest 2 (Two) working days after the course date with supporting documents or medical certificates.
11. Please note that companies must fulfil the following criteria before claiming SDF training grant:
Company must have paid for all necessary training expenses to the training organisation. Payment to training provider should be made using only company cheque or GIRO. Only sole proprietors or partnerships which do not have company bank accounts are allowed to make payment via personal cheque. Please take note that the payments, made with other modes such as Credit card, internet banking, NETS will attract 5% admin fees, if it is required to be refunded, due to any reasons.
Trainee(s) must be Singapore Citizen(s) or Permanent Resident(s) of Singapore, and must be employed by companies in accordance to the Employment Act except for sole proprietors, partners, working directors, members of co-operatives or commission-based agents.
Trainee(s) must have achieved at least 75% attendance.
Trainee(s) must have sat for and passed the examinations/ assessments where applicable.
AKC reserves the right to bill the company the full course fee should receipt of payment from company be delayed.
12. All cards and/or certificates and/or cards must be self collected.
The card and/or certificate, of the participants who have successfully passed the course, should be collected within 6 months from the course end date. The uncollected cards and certificates will be destroyed without any notice, after 6 months from the course end date. An admin fee of $30 per card/certificate is applicable to reprint the card/certificate, which was already destroyed.

* Participant must wear safety boots if need to attend any practical session. Participants must be properly attired. No singlets/shorts/burmudas. If trainees did not wear the safety boots, they will not be allowed to attend the course and there will be no refund.*

* For any Practical training, the Participant/s and the Participant/s’ Employer/s warrant and undertake that the  Participant/s is/are in good health and condition and well-rested, or if not, will voluntarily withdraw from Practical training.

* Exclusion of Liability and Indemnity: The Participant/s and the Participant/s’ Employer/s warrant and undertake that the Participant/s is/are participating in any Practical training, entirely at the Participant/s’ own risk/s and undertake to indemnify AKC against any claims.

For any clarification, please contact us: Tel: 6690 5555 or send email to register@sg-akc.com
SkillsFuture Credit aims to encourage individual ownership of skills development and lifelong learning. All Singaporeans aged 25 and above will receive an opening credit of S$500 from January 2016. Your credit will not expire and the government will provide periodic top-ups, so you may accumulate your credit.
SkillsFuture Credit can be used on top of existing government course subsidies to pay for a wide range of approved skills-related courses.
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website, to choose from the courses available on the SkillsFuture Credit course directory.
• Log in to your SkillsFuture credit account at http://www.skillsfuture.sg/credit using your SingPass.
• Fill in the Course Start date, Course Title & Training Provider to search and choose the course
• Fill in the amount of credit you wish to claim for this course.
• Select Pay to Training Provider or your Bank account, whichever is appropriate.
• Fill up the course registration form and use it as a supporting document to upload and submit your claim
• Email us the screenshot of the Claim ID and claim amount along with the course registration form.
• We will then email you the course confirmation with tax invoice.
Click here to view the list of courses, offered by us, that can be paid using SkillsFuture credit.
Company must have paid for all necessary training expenses to the training organisation.
Payment to training provider should be made using only company cheque or GIRO.
Trainee(s) must be Singapore Citizen(s) or Permanent Resident(s) of Singapore, and must be employed by companies in accordance to the Employment Act except for sole proprietors, partners, working directors, members of co-operatives or commission-based agents.
Trainee(s) must have achieved at least 75% attendance
Trainee(s) must have sat for and passed the examinations/ assessments where applicable
Course duration and fee components
Number of training hours attended by the trainee
Information on whether training was conducted during working hours
Assessment/ examination result
Details of payment by company

Payment to training provider should be made using company cheque or GIRO. Only sole proprietors or partnerships which do not have company bank accounts are allowed to make payment via personal cheque.

Please take note that the payments, made with other modes such as Credit card, internet banking, NETS will attract 5% admin fees, if it is required to be refunded, due to any reasons.
Full Fee
For full fee payment type, the company pays the training organisation the full course fee. Training grant application submitted by the company is routed directly to SSG for approval. Company is responsible for submitting the claim to SSG for the training grant upon course completion.

Nett Fee (Employer-Sponsored Training)
For nett fee payment type, the company pays the training organisation the unfunded portion of the course fee i.e. full course fee less course fee funding from SSG. The training grant application submitted by the company is first routed to the training organisation for endorsement, before being routed to SSG for approval. The training organisation is responsible for submitting the claim to SSG upon course completion. Upon approval of the claim, the course fee funding will be disbursed to the training organisation and Absentee Payroll funding, if applicable, will be disbursed to the company.

Nett Fee (Self-Sponsored Training)
For nett fee payment type, the individual pays the training organisation the unfunded portion of the course fee i.e. full course fee less course fee funding from SSG. The training organisation submits a training grant application for the trainee. The training organisation is also responsible for submitting the claim to SSG for the course fee funding upon course completion.

Click here to view the FAQ
Applications must be submitted up to 30 days before the course start date, and no later than 30 days after course start date.

For courses with full fee type funding, Claims must be submitted no later than 120 days after course end date. For courses with nett fee type funding i.e. full fees less SSG course fee funding, claims will be submitted by AKC
Please amend accordingly. Since we have night and Sunday training programme, therefore we always set the longest training days. For Course fee per trainee (excluding GST), we have different fees due to different registration method selected by customer.
A letter of authorisation is required indicating the authorised personnel particulars and the details of the participant(s). .

Authorisation Letter has to be filled up and endorsed before sending any representative to collect the card / certificate on the participant(s)' behalf.

Course Registered under Company:
Company can send a representative to collect the card / certificate on behalf of the company with the Authorisation Letter. Unauthorised personnel will not be allowed to collect their card and certificate without their company authorisation.

Course Registered under Individual:
If the individual customers are unable to collect their card / certificate, they can authorise a representative to collect on their behalf with the Authorisation Letter.

Please take note that with effect from 1st April 2011 all Card & Certificate have to be self collected for all courses.


Click here for Authorisation Letter
The card and/or certificate, of the participants who have successfully passed the course, should be collected within 6 months from the course end date. The uncollected cards and certificates will be destroyed without any notice, after 6 months from the course end date. An admin fee of $30 per card/certificate is applicable to reprint the card/certificate, which was already destroyed.
Current employer can request,  in writing, to reprint the card and/or cert, stating that their employee's cards and/or certificates are held by the participant's previous employer.

Replacement charges as follows:
For Welding Courses:
Card Fees: $50.00 Certificate Fees: $50.00
For all other Courses:
Card Fees: $30.00 Certificate Fees: $30.00
Yes, we can reprint the card / certificate, if it is lost or damaged.

If lost, participant is required to make a police report and should bring along the police report copy for the replacement of card / certificate. The police report should indicate the correct course title of the card / certificate that has been lost.

If damaged, the participant should bring along the damaged card / certificate for the replacement.

For 3G, 4G, 6G Welding courses, replacement of card / certificate can be done only for courses attended less than 6 months ago. If it is more than 6 months, the participant will need to retake the welding test in order to obtain a new card / certificate.

For Welding Courses:

Card Fees: $50.00 Certificate Fees: $50.00

For all other Courses:

Card Fees: $30.00 Certificate Fees: $30.00
Generally, it will take 1 hour to process, except for 3G, 4G, 6G Welding courses which will take 7 days to process.
Authorisation Letter has to be filled up and endorsed before sending any representative to collect the card / certificate on the participant(s)' behalf.
Course Registered under Company:
Company can send any representative to collect the card / certificate on behalf of the company with the Authorisation Letter. Unauthorised personnel will not be allowed to collect their card and certificate without their company authorisation.


Course Registered under Individual:
If the individual customers are unable to collect their card / certificate for some reason, they can authorise a representative to collect on their behalf with the Authorisation Letter.

Please take note that with effect from 1st April 2011 all Card & Certificate have to be self collected for all courses.


Click here for Authorisation Letter
We are providing courier service at $20 (per trip) for card/cert delivery to all addresses in Singapore
except Tuas & secured zones. Delivery to Tuas area & secured zones such as Airport zones, Ports,
Shipyards, Sentosa, Checkpoints, Camps, Suppy Bases, Jurong Island, ALPS Ave, SATS will be charged
at $30 (per trip). If you are interested, please email the completed form to courier@sg-akc.com or fax to
6763 3885. You need to pay S$20.00/$30.00 through online bank transfer to our DBS Current Account.

Click here for Courier Authorisation Form.
We will process your courier request once we have received your payment through online transaction.
INTER BANK GIRO(IBG) SCHEME GIRO COLLECTION You are encouraged to apply for this scheme as it offers you the following benefits:
1. Payment will be debited from your bank account automatically, thus reducing your administrative procedures and associated costs of processing payment to us.

2. The current month invoices will be paid on the 8th of the following month. A Statement of Accounts will be sent to you via email/fax before the payment is deducted.

3. You will be have the flexibility to monitor the payment closely.

4. Customers/Trainees do not need to make payment in advance anymore during the collection of respective cards/certificates(same privilege as credit facilities).

5. All GIRO applications are subjected to AKC approval
The IBG application is about 7 to 14 working days. You will be informed of the commencement date for the deduction once your bank has approved the application.
Please inform us and your bank, three weeks in advance, if you wish to terminate or change your IBG service.
Download the form here GIRO Facilities Evaluation Form and Application Form for Interbank Giro mail back to below address:

Attention: Finance Department
Absolute Kinetics Consultancy Pte Ltd
64 Hillview terrace
Singapore 669277
You can apply for low levy if you fall into one of the category. Malaysian / Philippines; or welder / flame cutter; or working in marine industry After the course, you can bring the welding certificate to MOM to apply for the low levy, subjected to MOM's approval.
When you come to class, you must wear your safety boots and long sleeve shirt. Other safety equipment will be provided by the training center.